With the ease of the Internet to buy products online becomes much more practical and comfortable. You can do some research at various stores without spending a gasoline or having to stay the whole afternoon walking. At the time of purchase, you can buy it gives wherever and whenever you want, that is, the purchase is fully customized.

But there are some elements that bring certain fears for those who are not used to this whole process. Some fears as payment, delivery and product quality are placed on the agenda in deciding by which means buy, e-commerce or physical store.

Thinking about that, We separated some tips for you to buy online without fear, after all practicality and convenience nowadays is all.

1 - See Complain Here

The Claim Here is an official channel of Brazilian consumers, where you can report problems that occur with any branch companies. This site serves as a means of research when we have doubts about the reliability of a company. There we can find out if there are complaints, if these were resolved, if consumers return to do business, and other important information.

2 – Chat Online

Some sites offer the client an online chat, where you can chat directly with a seller to answer questions, without call or go to the store.

3 - Deadline

You can often negotiate the term with the seller, and can track the progress of the delivery of the product tracking code through the mail. Some shops use carriers, that is, the screening platform is different, but you can follow the same.

4 - Exchanges and Returns

Just as in the physical store, consumers are entitled to returns and exchanges. Each site offers a time to exchange, just inform the site you want to buy this kind of process.

These are 4 tips are very interesting, they help clarify certain fears about online shopping. Is now researching and buying in just a few clicks.

Ah! And take the opportunity to take a sneak peak at the Shop Ramelk, this month we have incredible deals.

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